Guts Casino Terms and Conditions

Welcome to Guts Casino. These Terms and Conditions govern your use of our website, our games, our sportsbook and every service we provide at guts.com. By creating an account with us, you confirm that you have read, understood and agree to be bound by these terms. If you do not agree with any part of this document, we ask that you refrain from using our platform. We operate Guts Casino as Zecure Gaming Ltd., registration number C 69036, with our registered office at 199 Experience Centre, Ta' Xbiex Seafront, Ta' Xbiex XBX 1027, Malta.

Our Licensing and Regulatory Framework

We hold a Malta Gaming Authority sub-licence, MGA/CRP/1117/2025/02, issued on 16 October 2025, and a United Kingdom Gambling Commission licence, number 056427, issued on 12 February 2020. We operate Guts Casino online in full compliance with these authorisations. Should a dispute arise that we cannot resolve directly with you, eCOGRA acts as our alternative dispute resolution provider, with further escalation available through the MGA Player Support Unit. These terms are governed by the laws of Malta.

Eligibility to Play at Guts Casino

You must be at least 18 years old, or 19 where the legal age in your jurisdiction is higher, to register and play at Guts. When you complete guts register, you confirm that all information you provide is accurate and current. We reserve the right to request identity verification at any time, and checks are typically triggered once cumulative lifetime deposits reach €2,000. Proof of identity, address, payment ownership and source of funds may be requested, and providing these promptly helps avoid delays with your guts withdrawal.

Restricted Jurisdictions

We do not accept new accounts from residents of the United States and its territories, nor from a substantial list of other restricted countries, including but not limited to Australia, Belgium, France, Spain, the Netherlands, Alberta and Ontario in Canada, and numerous other jurisdictions listed in our full compliance documentation. If you attempt to register from a restricted territory, we reserve the right to close your account and void any associated bonus balance.

Account Currencies and Guts Casino Mobile Access

You may hold your account in EUR, GBP, CAD or AUD. Your account currency is selected during guts login registration and cannot be changed afterwards, so please choose carefully. We provide full access to Guts Casino online through desktop, mobile browser and a downloadable poker client, allowing you to enjoy guts casino mobile play wherever you are. Every game can be tried in demo mode with play money once you have signed up, giving you the chance to explore our library before wagering real funds.

Deposits and Withdrawals

The minimum deposit at Guts is €10, and deposits can be made using Visa, Mastercard, Interac, Interac e-Transfer, Neteller, Skrill, Paysafecard, Trustly or bank transfer. Minimum guts withdrawal amounts are €10 or £10, with €20 applying to some payment methods. We pay withdrawals only to the account the funds originated from, unless we agree otherwise in writing. A fee may apply to funds withdrawn without having been put into play, and all deposits must be wagered at least once before a withdrawal request is processed.

Guts Withdrawal Times

We process withdrawal requests within 24 hours. Once processed, guts withdrawal times vary by method: bank transfer typically takes 2 to 7 banking days, Visa and Mastercard 2 to 5 banking days, Neteller and Skrill between 15 minutes and 24 hours, and Trustly is often immediate to larger banks, with 1 to 3 banking days to others. We hold customer funds separately from company operating funds; however, these funds are not protected in the event of insolvency.

Guts Bonus Terms and Wagering Requirements

We offer a range of promotions, and every guts bonus code or offer is subject to specific terms outlined at the time of claiming. Our guts casino welcome bonus and other deposit bonuses are claimed through the Rewards section or the cashier following a minimum deposit of €10. These deposit bonuses carry a 35x wagering requirement to be met within 7 days, with a maximum bet of €5 while wagering remains incomplete. Deposits made via Neteller, Skrill or Paysafecard do not qualify for these offers, and only one bonus may be active at a time. Bonus funds are automatically forfeited if the bonus balance falls to €0.10.

Game contributions toward guts casino wagering requirements differ by category: slots contribute 100%, table games 10%, most live casino games 15%, select live titles such as Dream Catcher, Crazy Time and Monopoly contribute 50%, and video poker contributes 0%. Residents of several countries, including Germany, Great Britain, Sweden and Russia, are not eligible for deposit bonuses. Where guts free spins are awarded, winnings are credited as real cash with no wagering attached; spins must be claimed within 24 hours and used within 72 hours.

Guts Poker and Loyalty Rewards

Our Poker Welcome Bonus offers up to €1,000 wager free. When you register a poker alias, you receive €5 for every €25 you rake, released in batches and completed within 60 days; this offer is not available to residents of Ontario, Canada. We regularly run guts poker tournaments and series, including iPOPS, Ticket Masters, and qualifiers for major live festivals. You may also enjoy 3 card guts poker and other classic variants through our downloadable client, available via guts poker download.

Our Game of Guts loyalty programme rewards you simply for playing casino and live casino titles at €0.30 or more per spin, filling a progress bar toward a wheel spin claimed in the Rewards section. Prizes include free spins, super spins or cash rewards up to €2,500, all wager free, though prizes expire seven days after being awarded. Our Poker Loyalty scheme separately offers up to 30% cashback for active players.

Games, Providers and Guts Live Casino

We provide access to over 4,400 slots and 669 jackpot games from leading studios such as Pragmatic Play, Play'n GO, Hacksaw and Games Global, among many others. Our guts live casino features blackjack, roulette, baccarat, game shows and our signature Guts Roulette, powered by providers including Evolution, NetEnt and Authentic Gaming. Guts betting is also available through our sportsbook, covering 38 sports from football to esports, complete with live streaming so you can watch and wager from a single screen.

Responsible Gambling

We are committed to promoting safer play across our platform. We provide self-exclusion, deposit limits, time-outs and reality checks to help you manage your activity. If you feel your gambling is becoming a concern, we encourage you to contact our support team or an independent organisation for assistance.

Customer Support

Our team is available 24/7 via live chat, with an average response time of 60 seconds, or by email at support@guts.com, with responses typically within 60 minutes. Complaints can be escalated to csmanagement@guts.com. We support communication in English across all our channels.

Amendments to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory or operational changes. We recommend checking this page periodically, as continued use of Guts Casino following any update constitutes your acceptance of the revised terms.